Trust · Compare your options
Me, a marketplace, or an agency?
You have three honest options for getting Shopify work done, and I'm only the right one some of the time. Marketplaces genuinely win on choice and review volume. Here's the whole picture, including the rows where I lose — so you can trust the rows where I don't.
| Criterion | Storemend (me) | Marketplaces Storetasker, Codeable, HeyCarson… | Agencies |
|---|---|---|---|
| Who does the work | Me, Astrid — the developer you chat with | A freelancer matched to you; quality varies by match | A team; often a junior behind an account manager |
| Pricing | A scope-based proposal before any work starts | Quoted per task; platform fee included in the price | Day rates or retainers; quotes after a sales call |
| Middleman cut | None | Platform takes a cut of what you pay | Agency overhead in every invoice |
| Payment | One simple flow: accept the proposal, pay, work delivered | Payment upfront or escrow, per platform rules | Deposits and contracts |
| Guarantee | Delivered as proposed or made right — fixed free, refunded if it can't be fixed — plus 30-day warranty | Varies by platform; usually mediation/escrow | Varies by contract |
| Progress visibility | Constant updates and progress reports, posted to your project portal — check on progress anytime | Depends on the freelancer | Weekly calls or status emails, typically |
| Store access | Scoped collaborator access, listed on the proposal, revoked at the end | Generally collaborator access too — standard practice | Often a shared staff account or broad access |
| Track record you can check | 80+ Shopify stores worked on and 30+ custom Shopify apps built — ask and I'll point you at relevant work | Thousands of platform reviews | Portfolios and case studies |
Scroll sideways for the full table
When you shouldn't hire me
I'd rather lose a job than win the wrong one — the guarantee makes wrong jobs expensive for me anyway. Go elsewhere when:
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You want to compare several developers before choosing. Storetasker, Codeable, and HeyCarson exist for exactly that: a shortlist of vetted freelancers, each with years of platform reviews. I'm one developer with 80+ stores and 30+ custom apps behind me, and a guarantee — but if a deep platform review history is what lets you sleep, a marketplace is the right call.
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You need original design from scratch. I build to a design, reference site, or screenshot you provide. I'm a developer, not a brand designer.
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You need it now and I'm booked. One developer means finite hours. If I can't start in time, I'll say so in the first reply — not after you've waited a week.
When I'm the right call
Something on your store is broken, half-working, or missing — or you want a feature, a redesign, or a custom Shopify app built — and you want one accountable developer, a clear scope-based proposal before work starts, and the work done on a copy of your theme so nothing can go wrong in public. That's the lane, from quick fixes to big builds and full redesigns — and custom Shopify app development is where I'm strongest.
Still comparing? Good.
Describe the problem in chat. If a marketplace or an agency would serve you better, I'll say so — it costs me less than disappointing you.
Tell me what's brokenNot sure it fits? Ask in chat — I'll tell you straight if it's not a fit.
The risk, reversed
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Delivered as proposed, or made right. If work misses the proposal, I fix it free — and refund anything I can't make match.
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30-day warranty. Defects in my delivered work, fixed free.
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A scope-based proposal first. You see exactly what you'll get, and the price, before any work starts.
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Your live store stays untouched. All work on an unpublished theme copy — you preview and approve before anything goes live.